Shipping policy
Processing & Shipping Times
Last Updated: 17 February, 2025
All orders are processed within [5] business days (excluding weekends and holidays) after payment is received. Once your order has shipped, you will receive a confirmation email with tracking details.
Estimated delivery times:
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Domestic Shipping: [2-5] business days
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International Shipping: Not supported at this stage
📌 Please note: Delivery times may be affected by factors beyond our control, including carrier delays, customs processing, and high-demand periods.
Shipping Rates & Delivery Options
We offer the following shipping options:
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Express: $12.99 Estimated delivery in [2-5] business days
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Free Shipping: Available for orders over [$90]
📌 Shipping rates are automatically calculated at checkout based on your location and selected shipping method.
📌 States outside of the contiguous 48 states, such as Alaska, Puerto Rico, and Hawaii will not always have a free shipping method available to choose from.
📌 Some PO Boxes may also require additional shipping costs.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your package using the link provided or visit our [Tracking Page].
International Shipping
We currently do not offer international shipping—stay tuned for updates!
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International orders may be subject to customs duties, taxes, or import fees, which are the buyer’s responsibility.
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Customs processing may cause additional delays beyond our estimated delivery times.
Lost, Stolen, or Damaged Packages
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We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
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If your package is lost in transit, please contact the shipping carrier first. If further assistance is needed, email us at support@scapegear.com.
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If your order arrives damaged, please email us with photos, and we will assist in resolving the issue.
Shipping Restrictions
We do not ship to [Internationally, P.O. boxes, APO/FPO addresses, or other restricted locations].
Contact Us
If you have any questions about our shipping policy, feel free to contact us at support@scapegear.com.